Table of Content 2
Before you write
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Corrections
Name the casino, the fact that is wrong and where you saw the right one.
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Disputes
We cannot settle a dispute with a casino. Contact its support, then its regulator.
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Help
If playing is causing you harm, free help is available in every province.
Full text
Write to us with the form on this page and tell us which page or casino your message is about, so we can find it quickly.
If you are reporting a change at a casino, such as a new licence, new terms or a different offer for Canada, include a link to where the casino or its regulator states it. We check every correction against the source before we change a review.
We answer in English. Messages in French are welcome too.
Contact Us
Have a question or need help? Fill out the form below and we'll get back to you.
Questions about contacting us
Can you help me with a withdrawal or a dispute at a casino?
No. We are not a party to your account and cannot act for you. Contact the casino's support first and keep a written record. If that fails, contact the regulator that licenses the casino; for an Ontario-registered site that is the AGCO.
A fact on a review is wrong. What should I send?
The casino's name, the fact that is wrong and where you saw the correct one, such as a page on the casino's own site or a regulator's register.
Can a casino contact you about a listing?
Yes, through the form. Being listed does not change the founding year we show, the licence check or the order set by our ranking method.
I am worried about my own play. Who can I talk to?
Our responsible gaming page lists free, confidential help lines by province, and Gambling Therapy offers support online.