How it works
Players register once, with ID, on BetGuard's own portal. They choose six months, one year, five years or a custom period. An exclusion can be extended but not shortened or cancelled once it starts.
Operators do not receive a list of excluded players. They check each login and marketing contact against BetGuard in real time and block anyone excluded. Each site must still keep its own self-exclusion option.
What it covers, and what it does not
- Every site registered with the AGCO and iGaming Ontario.
- OLG's online gaming.
- Not offshore casinos that take Ontario players without registering.
- Not land-based casinos, which have their own program.
If you are excluding yourself because play has become a problem, add a blocking app so offshore sites are covered too.
Why it matters
Before BetGuard, a player who wanted a break from the whole market had to contact dozens of operators one by one. Ontario's model is similar to national schemes in the UK and Australia. For help in Ontario, call ConnexOntario on 1-866-531-2600. More tools are on our responsible gaming page.